Coles launches Australian-first ecostore refill station

Coles has opened its most innovative and tailor-made supermarket yet, with Australian-first sustainability features and a product range personalised to meet the needs of the Chatswood community.

The Coles Local Chatswood store is part of an expansion of the popular Coles Local format in Sydney, following the successful launch of the concept in Rose Bay in May – with Manly set to welcome a new Local store to the neighbourhood later this year.

In an Australian supermarket first, Coles Local Chatswood debuts a range of refillable ecostore shampoos, conditioners, body washes, and laundry liquids available for customers through a new in-store refill station using bottles made from recycled and sugarcane plastic, eliminating the need for single-use bottles.

How the Refill Station works:
1. Customers choose a small or large ecostore refill bottle
2. Select the product and apply the matching sticker
3. Refill the bottle by positioning the bottle under the tap or pump, and fill to the top
4. Purchase by taking the bottle to the checkout

Coles chief sustainability, property and export officer Thinus Keevé said each Coles Local supermarket is uniquely tailored to the specific needs of the local community.

“Coles Local Chatswood is a brand-new neighbourhood supermarket destination with new products sourced from 35 small Sydney suppliers, and innovative features that customers may not have seen before,” he said.

“As we make progress on our mission to be Australia’s most sustainable supermarket, we’re increasingly looking at new and inventive ways to reduce packaging on certain products.

“This new ecostore station is a first for an Australian supermarket, which we hope will resonate well with customers.”

Ecostore managing director Pablo Kraus said this was the first time the company had installed a refill station in an Australian supermarket to help reduce packaging waste.

“After successfully launching over 80 Refill stations across New Zealand, we are thrilled to bring the first in-supermarket ecostore Refill Station trial for home and personal care products to Australian customers, at the new Coles Local Chatswood store,” he said.

“People are used to bringing in their reusable supermarket bags; now they can also bring in their reusable ecostore refill bottles to conveniently refill their home and personal care products at the supermarket.”

Supporting a sustainable circular economy, the trolleys at Coles Local Chatswood are made from recycled plastic milk bottles and REDcycle plastics.

Free recycled carry boxes are available in place of bags, unsold food that cannot be donated to food charities is diverted to organic composting and green energy generation, and team member name tags and uniforms also feature part-recycled materials.





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